Providers can access patient eligibility, referrals, prior authorizations and claims/payment information through our Provider Portal. It will make it easy for you to:
- Check detailed claim status.
- Review remittance advices.
- View referrals and authorizations on the detailed, line level.
- Check detailed eligibility and member information, including primary care provider.
- (PCP and primary dental provider (PDP) assignment, other insurance and benefits.
- Create and print PCP rosters.
- Search and verify CDT, ICD-10, CPT, HCPC, revenue codes and modifiers.
Need help with the Portal?
- Many helpful tutorials can be found here.
- If you need your password reset or are locked out of the portal, call 877-814-9909.
- For general questions, call CareOregon Customer Service at 503-416-1444 or 888-440-9912 (option 3). You can also email careoregonconnect@careoregon.org
Note: CareOregon Connect no longer tests its functions for compatibility with Microsoft Internet Explorer 6 and 7. While we do not currently expect any difficulties with the older versions, if you have problems viewing the site, you may wish to upgrade to IE 8 or higher.
Privacy statement
CareOregon Dental is committed to protecting the privacy of our members’ information. Service providers may be authorized to use our web services for business purposes only. All authorized users must agree to use and disclose only the minimum amount of information necessary for purposes of health care operations, payment or treatment of CareOregon Dental members, or as otherwise permitted by applicable laws and regulations. Unauthorized use of the system is strictly prohibited and may be subject to criminal prosecution.
